Privacy Policy – Columba Store LLC

This Privacy Policy describes how COLUMBA STORE LLC (“we”, “our”, or “the Company”) collects, uses, and shares the personal information of users (“users” or “you”) of our website [www.columbastore.com].

Information We Collect

We collect personal information that you provide to us when you place an order on our website, sign up for email notifications, participate in surveys or contests, or communicate with us through contact forms. This information may include your name, email address,mailing address, phone number, payment information, and any other information you voluntarily provide.

In addition, we automatically collect certain information about your device and your interaction with our website using technologies such as cookies and web analytics. This information may include your IP address, browser type, pages visited on our website, visit time, and other diagnostic data.

Use of Information

We use the personal information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries and provide customer support, and to send you information and promotions related to our products and services. We also use the automatically collected information to analyze and improve the performance of our website and for marketing purposes.

Taxes, Tariffs, and Import Fees

By using our international shipping services, the user acknowledges and accepts that:

  • Sales Taxes: The taxes calculated at checkout correspond exclusively to the applicable rates for the commercial transaction in the jurisdiction of origin.

  • Customs Charges: The package may be subject to import taxes, customs duties, and local handling fees determined by the customs authority of the destination country.

  • Responsibility for Payment: These additional charges are the sole responsibility of the buyer/recipient. The Company has no control over these duties or the ability to predict their amount. Non-payment of these taxes by the user will result in the abandonment of the merchandise, which will not entitle the user to refunds from the Company.

Sharing of Information

We do not sell or rent personal information to third parties. Information is only shared as necessary to process your orders, provide services on our behalf (such as logistics and transportation companies), comply with legal requirements, or protect our rights, property, or safety.

The Company may also share information with other service companies or internet sites dedicated to evaluating the behavior of internet users or similar, in order to improve the quality of the Company's services. Generally, such companies or internet sites have their own data privacy policies for their protection.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your interactions with our website and to improve your user experience. You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

Your Rights

You can request access, correction, update, or deletion of your personal information at any time by contacting us through the contact information provided below. You can also opt out of receiving marketing communications by following the unsubscribe instructions included in those communications.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact

If you have any questions about this Privacy Policy, please contact us at: info@columbastore.com